FAQs

Common questions about hiring a web designer.

Straight answers on pricing, process, ownership, support and what it is like to work with Flaskett Group.

Topics

What to ask before you hire.

Choosing a web designer is a big decision. Here is what past clients ask us most often, grouped by topic.

Ask us a question

Cost & pricing

How much does it cost to hire a web designer?

Our Website Launch Package is a flat £350. That covers a custom professional website with up to 5 pages, mobile/tablet/desktop responsiveness, a contact form, click-to-call or WhatsApp links where appropriate, Google Maps integration, basic on-page SEO, domain connection, launch, and two rounds of revisions.

What’s included in the price?

You get the full design and build, content loading, on-page SEO setup, domain connection, publishing, and two revision rounds. Hosting is separate after launch.

Are there ongoing costs after the site is built?

Optional managed hosting is £10 a month, which includes SSL, backups and small content changes. You are not locked in — you can host the site yourself if you prefer.

How do payment terms work?

We keep it simple: a £175 deposit starts the project, and the remaining £175 is due before launch.

Process & timeline

How long will the website take to build?

Most Starter and Business sites go live within 7 to 14 days of the discovery call, assuming content comes back to us promptly.

What is your design process?

We run a four-step process: discovery call, design concept, build & review, then launch & support. You see a real homepage concept early so you can react to something tangible rather than a wireframe.

What do you need from me to get started?

We start with a 20-minute discovery call to understand your business, customers and goals. After that we need your content — text, images, logo and any brand guidelines — and we take it from there.

How many revisions are included?

The launch package includes two rounds of revisions after the full site is built.

Results & credibility

Can I see examples of your recent work?

Yes — we have a live demo website at /demo that shows how a finished small-business site looks and works. You can also view our portfolio section on the home page.

Do you have experience in my industry?

We build sites for a wide range of small businesses and trades. If your sector has specific needs, tell us on the call and we will be honest about whether we are the right fit.

Will the site help me get found on Google?

Every launch package includes basic on-page SEO: clean structure, fast pages, proper headings, meta tags and mobile optimisation. That gives you a solid foundation; ongoing SEO campaigns can be added later.

Communication & working together

Who will I be working with directly?

You deal directly with the person building your site. No account managers, no ticket queues — just email, phone or WhatsApp with the person doing the work.

How often will we check in?

We agree a check-in rhythm at the start, usually after the design concept and again at build review. You can also message us any time during the project.

What happens if I’m unhappy with a design direction?

That is exactly why we show a homepage concept before building the full site. If the direction is not right, we adjust it. The two included revision rounds give further room to refine.

Technical scope

Will the site work on mobile and tablet?

Yes. Every site is built mobile-first and tested on phone, tablet and desktop.

What platform or technology will you use?

We use modern, fast web technologies that produce a clean, maintainable site. We do not rely on bloated page builders, and the result is easy to host anywhere.

Can I edit the website myself afterwards?

We can build in editable content areas depending on the project. For the launch package, small content changes are covered under the £10/month managed hosting option, or we can hand the files over for you to manage.

Can you redesign my existing site?

Often, yes. We will review what you have on the discovery call and tell you honestly whether a rebuild is better value than patching what exists.

Ownership & aftercare

Who owns the website, code and content once it’s finished?

You do. The site, the domain and the content are yours. There is no lock-in.

What happens if I want to move to another designer later?

You are free to move at any time. Once the site is fully paid for, we will hand over access and files so another developer can take over.

Do you offer hosting, maintenance and support?

Yes. Managed hosting is £10 a month and includes SSL, backups and small content changes. Support is direct — message or email us and we will sort it.

What if something breaks after launch?

If it is our work, we fix it. Managed hosting customers get priority support, and we keep backups so we can roll back quickly if needed.

Can I host the website myself?

Yes. You are not locked into hosting with Flaskett Group. Once the website is complete and fully paid for, you can choose to host it yourself with any suitable hosting provider. We can provide the website files and help with the setup if required.

Ready to start
your project?

Tell us a little about your business and we will come back with a fixed quote and a realistic timeline.

Get in touch